Standard of Excellence
Our Commitment to our donors
Every donation to Children’s Health Foundation is important. Donations help provide specialized paediatric care, equipment, education and community outreach at Children's Hospital, London Health Sciences Centre; rehabilitation services and therapy at Thames Valley Children's Centre; and ground breaking research into the causes and cures of childhood illnesses and diseases at Children's Health Research Institute. To view how donations are used at Children's Health Foundation, please see our Financial Accountability page.
Philanthropy is based on voluntary action for the common good. To ensure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the nonprofit organizations and causes they are asked to support, we declare that all donors have rights.
Accountability to our Donors
Children’s Health Foundation is a charity accredited by Imagine Canada. We are committed to building excellence, transparency and accountability in all areas, including governance, finances, fundraising, staff management and volunteer involvement. To see reports on our foundation on Imagine Canada's Charity Focus website click here.
Charitable Registration Number: 118852482RR0001
Complaints: CHF will respond promptly to a complaint by a donor or prospective donor about any matter that concerns the Foundation. Where a complaint cannot be easily resolved, it should be escalated to the Chief Development Officer. Complainants will be kept informed of the status of their complaint. Every attempt should be made to resolve escalated complaints within an additional 10 business days so that all complaints are resolved within a month of having been received.
Click here to view our Complaints Policy
We recognize your right to confidentiality and pledge to protect your privacy.